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 FAQ 

How Do I Place An Order?​

Simply click on the "Let it Shine Shop" tab at the top of the home page.  Then click on the design you are interested in and you will be directed to the order page. If you have any questions, please select CONTACT in our menu bar.



Can I Place A Custom Order?​

Yes! If you do not see exactly what you are looking for, please send me a message via CONTACT in our menu bar.

Payment?

All orders placed online are paid online via PayPal or Credit Card. Prompts throughout the order process make it easy to follow right through to complete your order.  



How quickly will I receive my Art piece?     Shipping or Pick-up?

Art pieces are made at time of order. Once your order is completed, I will begin creating and the final product is usually ready to ship within 7-10 business days. Although a piece typically does not take that long to create, the curing process for the epoxy resin takes 72 hours before you can touch and/or package up for delivery.  You have the option of having your art shipped to you via USPS at a flat rate of $10.00 (unless oversized then price may vary).  OR if you are in the Dallas area, you may pick up your art after being notified that it is ready. If you need a piece faster than the normal process, please send me a message via CONTACT on the menu bar and I will contact you to discuss if a RUSH can be placed on your order and the applicable rush fee.

Will my Art look EXACTLY like the photo?

Art pieces are made at the time of order so although the overall design, colors, etc. will have the same “feel” as the sample photo, these are handmade and will have slight variations from the photos.

Where do you get the glass for your pieces?

I source my glass from anywhere I can find it!  Estate Sales, EBay Auctions, wholesale supply vendors, are some of my favorite places

to search for those incredible colors and textures I need for my designs.   

Returns or Refunds?

Because each piece is made once the order is placed, there are no returns or refunds. If you receive a piece of art that has been damaged, please CONTACT me.

Thank you for shopping at Let it Shine!

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